What Is MSP Summit 2025?

MSP Summit 2025 is a strategic event hosted at Build IT LIVE from August 4–6 in Jersey City, NJ. The summit gathers five experienced leaders in MSP growth, operations, customer success, finance, and data security. Attendees will learn tested strategies that have enabled MSPs to scale sustainably and improve profitability.

Who Are the Key Speakers at MSP Summit 2025?

1. Baxter Lanius – Financial Strategy for MSPs

Who is he? CEO & Founder of Alternative Payments, known for developing financial systems tailored for MSPs.
What will he cover?

• Financial forecasting with AI
• Cash flow modeling and revenue predictability
• Reducing payment processing inefficiencies

Session Topic: AI for Financial Strategy: Forecast, Plan, and Grow with Confidence
Why attend? Attendees will gain tools to enhance financial planning accuracy and discover revenue optimization strategies for MSPs.

2. Luis Giraldo – Customer Success Systems

Who is he? Chief Evangelist at ScalePad, with over two decades of MSP operations and customer engagement experience.
What will he cover?

• Transitioning from reactive service to proactive partnership
• Reducing churn and increasing customer lifetime value
• Operationalizing customer success

Session Topic: From IT Fixer to Strategic Partner: Operationalizing Customer Success
Why attend? Learn how to embed customer success into your daily MSP operations and justify premium pricing through value delivery.

3. Conor Smith – MSP Growth Systems

Who is he? Growth leader at First Call Computer Solutions, known for overcoming real-world MSP scaling barriers.
What will he cover?

• Identifying mindset blocks that hinder growth
• Building sustainable expansion frameworks
• Improving internal operations during growth

Session Topic: Growth Isn't Stuck — You Are
Why attend? Discover how to break through stagnation and implement sustainable growth strategies that protect team performance and profitability.

4. Bruce McCully – Preventing MSP Failures

Who is he? Chief Strategy Officer at Galactic Advisors, with experience analyzing over 500 MSP business models.
What will he cover?

• Common MSP mistakes that cause major losses
• Frameworks to detect and prevent strategic errors
• Systems to support better decision-making

Session Topic: The $925,000 MSP Mistake – And Why You're Probably Making It
Why attend? Learn how to identify hidden threats and safeguard your MSP from high-impact financial errors using proven models.

5. Eric Hall – Cloud Data Resiliency

Who is he? Manager of Solution Consulting at CrashPlan, focused on cloud data protection and responsibility.
What will he cover?

• Understanding shared responsibility in cloud environments
• Detecting gaps in data protection practices
• Designing data resiliency programs

Session Topic: Data Resiliency in the Cloud: Who's Responsible for What?
Why attend? Learn how to ensure your MSP meets all cloud data protection requirements and prevent compliance issues.

Why Should You Attend MSP Summit 2025?

The MSP Summit offers practical insights from leaders with real-world experience in building profitable, secure, and scalable MSPs. Each speaker brings methodologies that have already delivered measurable outcomes across the industry.

Key Reasons to Attend:

• Gain frameworks that you can apply immediately
• Discover how AI, customer success, financial planning, and strategic thinking work together
• Avoid common operational and financial mistakes that hinder growth
• Learn how to build a competitive advantage in today’s MSP market

Where and When Is MSP Summit 2025?

• Date: August 4–6, 2025
• Location: Jersey City, New Jersey
• Hosted at: Build IT LIVE

The summit offers in-person access to strategic training and peer networking in a focused, executive-level environment.

How Will MSP Summit 2025 Help You Transform Your Business?

The difference between an MSP that grows sustainably and one that struggles often lies in strategic thinking and operational execution. This summit equips you with tested tools, industry benchmarks, and decision-making systems that drive long-term success.

What Can You Expect Next?

• Direct insights from experts who’ve solved real MSP challenges
• Sessions focused on finance, customer success, operations, and resiliency
• A complete transformation roadmap you can apply within your MSP

How to Register for MSP Summit 2025?

Visit the official Build IT LIVE site to secure your seat. Early registration ensures access to exclusive content, networking opportunities, and priority workshops.

Ready to take the next step in your MSP transformation?
Join other growth-focused leaders this August in Jersey City and gain the insights that will help your MSP thrive in 2025 and beyond.